Error code: x99

Internal designation: EC_BAD_TRIAL_KEY

Description: The demo key file is invalid (for example, it may have been received from another computer).

To identify the possible cause and the circumstances of the error, refer to the Dr.Web for UNIX log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Also, you can use the command drweb-ctl log.

Resolving the error

1.Send a request for a new demo period for this computer or purchase a new license and install a key file that you will receive. For more details on ways to purchase the license and installation of the key file refer to section “Licensing” of Administrator manual.

Full version of Administrator Manual for Dr.Web for UNIX is available:

At Doctor Web official website https://download.drweb.com/doc/ (Internet connection is required).

You can view a PDF file in the <opt_dir>/share/doc directory (the suffix in the name indicates the language).

2.To install the purchased key file, you can use the license activation form at the bottom of the Main page of the web interface, if installed.

3.You can view current license options on user webpage My Dr.Web at https://support.drweb.com/get+cabinet+link/.