Error code: x124

Internal designation: EC_NO_CLOUDD

Description: Dr.Web CloudD required for making requests to the Dr.Web Cloud service is missing.

To identify the possible cause and the circumstances of the error, refer to the Dr.Web for UNIX log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Also, you can use the command drweb-ctl log.

Resolving the error

1.Check the path to the drweb-cloudd executable file. Change the path, if necessary (the ExePath parameter in the [CloudD] section of the configuration file).

You can use the commands of the command-line management tool.

To view the current parameter value, execute the command:

$ drweb-ctl cfshow CloudD.ExePath

To set a new parameter value, execute the command:

# drweb-ctl cfset CloudD.ExePath <new path>

To restore the parameter value to the default, execute the command:

# drweb-ctl cfset CloudD.ExePath -r

2.If the configuration does not contain settings for the Dr.Web CloudD component or if the error persists after entering the correct path, install or reinstall the drweb-cloudd package.

For details on how to install and uninstall Dr.Web for UNIX or its components, refer to sections “Installation Procedure” and “Uninstalling the Product” in Administrator Manual.

Full version of Administrator Manual for Dr.Web for UNIX is available:

At Doctor Web official website https://download.drweb.com/doc/ (Internet connection is required).

You can view a PDF file in the <opt_dir>/share/doc directory (the suffix in the name indicates the language).