Error code: x38

Internal designation: EC_UNPACKING_ERROR

Description: Archive unpacking failed.

To identify the possible cause and the circumstances of the error, refer to the Dr.Web for UNIX log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Also, you can use the command drweb-ctl log.

Resolving the error

1.Make sure that the archive is not corrupted. If the archive is protected with password, remove the protection by entering the correct password and repeat the operation.