Error code: x120

Description: Dr.Web File Checker component is missing or failed to start (required for threat detection).

For details on the place and the reason of the error, refer to the program log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS).

Resolving the error:

1.Check the path to the drweb-filecheck executable file. Change the path, if necessary (the ExePath parameter in the [FileCheck] section of the configuration file).

You may use the commands of the command-line management tool.

To view the current parameter value, execute the command

$ drweb-ctl cfshow FileCheck.ExePath

To set a new parameter value, execute the command

# drweb-ctl cfset FileCheck.ExePath <new path>

To restore the parameter value to the default, execute the command

# drweb-ctl cfset FileCheck.ExePath -r

2.If the error persists after entering the correct path

If you use 64-bit version of the operating system, make sure that 32-bit application support libraries are installed (see section “System Requirements” in Administrator Manual) and, if necessary, install them. After installing the libraries, restart Dr.Web for UNIX by executing the command

# service drweb-configd restart

If your operating system uses SELinux, configure the security policy for the drweb-filecheck module (see section “Adjusting SELinux Policies” in Administrator Manual).

3.If the configuration does not contain settings for Dr.Web File Checker component or if the steps previously mentioned do not help, install or reinstall the drweb-filecheck package.

For details on how to install and remove the product or product components, refer to sections “Installation Procedure” and “Removing Product” in Administrator Manual.

Full version of Administrator Manual for Dr.Web for UNIX is available

At Doctor Web official website http://download.drweb.com/doc/ (Internet connection is required).

You can view a PDF file in the <opt_dir>/share/doc directory (the suffix in the name indicates the language).