Error code: x1

Internal designation: EC_MONITOR_IPC_ERROR

Description: One or several components cannot connect with the Dr.Web ConfigD configuration daemon.

To identify the possible cause and the circumstances of the error, refer to the Dr.Web for UNIX log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Also, you can use the command drweb-ctl log.

Resolving the error

1.Restart the configuration daemon by executing the command:

# service drweb-configd restart

2.Check whether the authentication mechanism for PAM is installed, configured and operates correctly. If not so, install and configure it (for details refer to administration guides and manuals for your OS distribution).

3.If PAM is configured correctly and restart of the configuration daemon does not help, restore Dr.Web for UNIX settings to the defaults.

To do this, clear the contents of the <etc_dir>/drweb.ini file (it is recommended that you make a backup of the configuration file), for example, by executing the following commands:

# cp /etc/opt/drweb.com/drweb.ini /etc/opt/drweb.com/drweb.ini.save
# echo "" > /etc/opt/drweb.com/drweb.ini

Restart the configuration daemon after clearing the contents of the configuration file.

4.If it is not possible to start the configuration daemon, reinstall the drweb-configd package.

For details on how to install and uninstall Dr.Web for UNIX or its components, refer to sections “Installation Procedure” and “Uninstalling the Product” in Administrator Manual.

Full version of Administrator Manual for Dr.Web for UNIX is available:

At Doctor Web official website https://download.drweb.com/doc/ (Internet connection is required).

You can view a PDF file in the <opt_dir>/share/doc directory (the suffix in the name indicates the language).