Error code: x95

Internal designation: EC_BAD_KEY_FORMAT

Description: The key file format is violated.

To identify the possible cause and the circumstances of the error, refer to the Dr.Web for UNIX log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Also, you can use the command drweb-ctl log.

Resolving the error

1.Check whether you have the key file and the path to it. You can specify the path to the key file in the KeyPath parameter in the [Root] section of the configuration file.

To view and set the path to the key file, go to the General Settings page of the web interface, if installed.

You also can use the commands of the command-line management tool.

To view current parameter value, execute the command:

$ drweb-ctl cfshow Root.KeyPath

To set a new parameter value, execute the command:

# drweb-ctl cfset Root.KeyPath <path to file>

To restore the parameter value to the default, execute the command:

# drweb-ctl cfset Root.KeyPath -r

2.If you do not have the key file or the used key file is corrupted, purchase and install it. For more details on the key file, purchase and installation refer to section “Licensing” in Administrator Manual.

Full version of Administrator Manual for Dr.Web for UNIX is available:

At Doctor Web official website https://download.drweb.com/doc/ (Internet connection is required).

You can view a PDF file in the <opt_dir>/share/doc directory (the suffix in the name indicates the language).

3.To install the key file, you can use the license activation form at the bottom of the Main page of the web interface, if installed.

4.You can view current license options on user webpage My Dr.Web at https://support.drweb.com/get+cabinet+link/.