Error code: x109 Description: A program component cannot be in operation because an incompatible software is detected. This software interrupts correct component operation. For details on the place and the reason of the error, refer to the program log (by default, it is located in the /var/log/syslog file or the /var/log/messages file, depending on OS). Resolving the error: 1.If this error is produced by SpIDer Gate, most likely that there is an incompatible software in operating system. This software generates rules for the NetFilter system firewall, which prevents SpIDer Gate from correct operation. Probably, you have Shorewall or SuseFirewall2 installed in the system (in SUSE Linux OS). The application that configure the NetFilter system firewall sometimes check the integrity of the specified rule system and rewrite it. This is the main reason of SpIDer Gate conflict with such applications. Reconfigure incompatible software so as it does not interfere in SpIDer Gate operation. If it is not possible, disable the software so as it does not load at the operating system startup any more. You can try to configure the SuseFirewall2 application (in SUSE Linux OS), following the steps: 1)Open the configuration file of SuseFirewall2 (by default, this is the /etc/sysconfig/SuSEfirewall2 file). 2)Find the following text block:
3)Set the parameter value to “no”:
4)Restart SuseFirewall2. To do it, use the following command:
After reconfiguring or disabling the conflict application, restart SpIDer Gate. 2.If the error is produced by another component, disable or reconfigure the incompatible software so as to prevent any interference with the Dr.Web for UNIX operation. |